Assistant Manager - Hospitality - #446 - Days/Evenings - Full Time - (Follansbee, WV)

Location:Sheetz Stores #00446 - 1525 MAIN ST FOLLANSBEE, WV If you are a current employee, click here to apply Position details Starting Rate of Pay:$15.50 Full or Part-time:Full-time Shift Needed:Days/Evenings PRIMARY PURPOSE OF THIS POSITION: Profitably lead the day-to-day operations of the store in the absence of the Store Manager. Focus:Manage the customer background to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service and sales. KEY FUNCTIONS: (other duties may be assigned)Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees. Provide input into the scheduling of staff. Resolve customer complaints and concerns in a timely manner. Ensure compliance with applicable policies, procedures and programs. Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses.