Call Center Pharmacy Technician - Las Vegas, NV - (Las Vegas, NV)

Job summary: Welcome to 1 of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . Main responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility info Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Applies knowledge / skills to activities that often vary from day to day Demonstrates a moderate level of knowledge and skills in own function Requires little assistance with standard and non-standard requests Solves routine problems on own Works with supervisor to solve more complex problems Prioritizes and organizes own work to meet agreed