Green Energy Customer Service Representative - (Braintree, MA)

Job DescriptionGreen Energy Customer Service Representatives speak directly with existing and potential customers on behalf of the clients. They are equipped with knowledge about the benefits of brand. Our management team also coaches the Green Energy Customer Service Representatives on the comparison of the clients and competition based on their in-depth research. After training sessions the Green Energy Customer Service Representatives will be able to have meaningful conversations with customers, trouble shoot concerns, and answer questions.Required responsibilities:Speak directly with customers on behalf of clientsMemorize client info to communicate the benefits of the brand lineBuild rapport with potential customers to secure repeat businessAttend all group meetings to learn best practices for speaking about clientsAbility to trouble shoot concerns and answers questions to satisfy customersAssist with tracking brand exposure and sales data to communicate resultsAbility to communicate with all levels of