Billing Support Representative Job - (Winston-Salem, NC)

Primary Purpose: The Billing Support Representative is responsible for processing billing requests received from internal and external customers and exception reports generated by the policy system. Essential Duties and Responsibilities: Following is a summary of the critical functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Perform billing functions to include making decisions to follow up or refer when applicable Process policy level billing requests such as credit card, inspections, Agency Clearing House drafts, refunds, premium finance cancellations/reinstatements, non-sufficient fund checks, returned pre notes, transfer of funds, bankruptcies, charge offs, single check refunds, reinstatements, break down letters