Teller Lead - (Grand Haven, MI)

Position details At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best background for our customers. As a Teller Lead within PNC's Retail Branch organization, you will be based in GRAND HAVEN, MI at the GRAND HAVEN branch.Job Profile Coaches, mentors and leads tellers by example to deliver a unique customer background aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners .