Client Service Representative - (Cedar Rapids, IA)

Client Service Representative Full time CSR position available in our Northeast Cedar Rapids location!Job overview: Perform all assigned client service and operational functions as shown on CSR training checklist. Provide competent and courteous service to current and prospective clientsPrimary Accountabilities and Responsibilities: (95%)Accountability 1: (60%) Clients ServiceGreet clients by name in a friendly, courteous and professional manner.Maintain confidentiality of customer and bank informationUnderstand Personal and Business Deposit bank products and services and review them with clients and be capable of readily opening products and services at a customer or colleague's request.Communicate effectively with clients to identify needs and then utilize skills and tools to refer clients to the appropriate personnel for deposit accounts, loans, investments, insurance andcash management services.Assist clients with digital and e Banking products including telebanking