Help Desk Technician III with Security Clearance - (Panama City, FL)

Requisition #: HELPD01349 Position title: Help Desk Technician III Location: Tyndall AFB, FL Clearance Level: Active DoD - Min Secret Clearance Required Certification(s): IAT Level II (Security+ and Operating System Environment Certification) **Selected candidates may be subject to a government security investigation and must meet eligibility requirements for access to classified info. ** SUMMARY: Provide hardware/software/network/peripheral and mobile device technical support. Document issues in trouble ticket system. Respond to/monitor/resolve issues/problems and log resolution into knowledgebase. Install/de-commission hardware/software. Implement software patches. Manage user accounts. Maintain equipment accountability/disposition. Comply with policies/directives DUTIES: Provide hardware/software/network/peripheral and mobile device technical support. Document issues in trouble ticket system. Respond to/monitor/resolve issues/problems and log resolution into knowledgebase.