Quality Assurance Specialist - (Kalispell, MT)

\n\nJob Description\nCompletes and delivers quality audits and reviews in a timely and accurate manner for less complex assigned populations and colleagues. Reviews files against technical checklists and identifies and escalates trends and continuous improvement opportunities potential areas of weakness. Assists in issue resolution and control including resolution of disputes by production teams, identification of trends and best practices, escalating more complex items. Assists Supervisor with technical coaching and development by contributing to content of quality reference guides and training protocols. Ensures that incoming work is handled effectively, promptly and accurately so that the needs of internal and external customers are consistently met and exceeded QualificationsMarsh is a global leader in insurance broking and risk management.