Financial Aid Document Advisor Job - (Orchard Park, NY)

Bryant & Stratton College On-line Education Position Posting Position: Financial Aid Document Advisor Position Status: Non-exempt (12 mnth full time position) Work Hours: Monday through Friday days Reports To: Financial Aid Director Location: On-line Education Division (Orchard Park, NY) Job details Summary: Reviews financial aid student files for accuracy. Provides direct support to the team to ensure policy and compliant procedures are adhered to. Ensures excellent customer service skills in every interaction. Gathers required documents, reviews and processes verification. This position is best suited for someone who prefers a fast-paced environment, adapts to change, is detailed, highly organized and actively engaged with students. Responsibilities: ? Effectively identify and track the current financial aid process to meet packaging goals. ? Improve current error rate by implementing quality assurance process and measures.