Manager Claims - (Dayton, OH)

Role and Responsibility: Provide leadership and direction to team to ensure the goals and standards of the department and CareSource are being met Guide team leads and analysts relative to daily operational functions Ensure quantitative and qualitative measures are used to meet performance objectives Manage staffing and scheduling functions Engage direct reports through consistent performance feedback and development opportunities Compile reports and departmental communications Participate in strategic planning and implement action plans Interface with team leads on effective people management strategies such as staffing, coaching and mentoring Lead/participate in strategic department/company projects Identify and facilitate process improvements to improve productivity, accuracy, and data usability Maintain positive relationship with internal and external customers Perform any other job related instructions, as requested Qualifications Education / Background: Bachelor's degree in business administration