Guest Service Representative " The Westin Copley Place, Boston (17002CSH) - (Lowell, MA)

Heres To Your Journey with Westin Westin is 1 of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Westin Copley Place, Boston located at ten Huntington Ave, Boston, MA 02116 is currently hiring a Guest Service Representative. Assignments include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and info regarding property amenities, services, and hours of operation, and local areas of interest.