Floral Designer - Part Time - (Cedar Rapids, IA)

Position title: Floral Designer FLSA: Non-Exempt Department: Floral Revision Date: 03/2009 General Function: Creates floral arrangements at the request of customers and fills necessary merchandising needs. Takes floral orders in person and over the telephone. Operates as a lead with the floral clerks. Reporting Relations: Accountable and Reports to: Store Director, Managers GM, Perishables, and Store Operations, Assistant Managers, Floral Manager, Assistant Floral Manager Direct Reports: None Primary Duties and Responsibilities: Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible.