Customer Service and Loan Specialist - (Decatur, IL)

Friendly reliable customer service is at the heart of our success. For over 30 yrs, Sun Loan Company has been a trusted financial resource in over 280 communities, across eight states in the US, and seven locations in Mexico.Our employees, just like our customers, are the heart and soul of what we do. Many of them become like family because trust is the biggest part of our relationship.As a Customer Service Loans Specialist, youll assist the Branch Manager in maintaining a well-run and profitable office, interacting in a positive and effective manner with the public, obtaining confidential details for loan applications and answer any customer questions. Additional responsibilities may include, but are not limited to:Responsibilities:Provide excellent customer service to our customers in person and over the phoneReceive and post paymentsMaintain and balance cash drawer dailyPerform collections calls on delinquent accounts with dignity and respect to our customers and build solutionsMake daily bank