Shift Leader - (Lodi, CA)

Summary: Assist Site Manager to oversee all site operations, safety, staff, staff development, cash management and security, site profitability, customer service standards, and equipment functionality. Maintain standard operating procedures and communicate expectations to be followed by site personnel in order to maintain safe, productive, efficient, profitable and accurate completion of daily operations. Always model the right behaviors and performance expectations. Required functions: Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints; execute their requests in a timely and friendly manner. Assist the Site Manager in directing and supervising employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Enforce and engage in the proper safety, health, and security rules.