Service Technician - Palm Beach - (Palm Beach, FL)

- We are a growing South Florida company in search of experienced copier technicians to repair multifunction equipment such as: Xerox Ricoh HP - Positions available in both Broward and Palm Beach - TECHNICAL REPAIR: Servicing territory assigned equipment in an efficient and timely manner. Identify and resolve technical issues. Repairing, installing, and replacing copiers, printers, and faxes at customer site. Will be responsible for carrying tools and additional inventory in personal vehicle. CUSTOMER SERVICE: Providing excellent customer service to our customers. Prioritize and respond to incoming service calls. Keep open communication with customer to include communicating estimated problem resolution time. Advise customers of technical repair info regarding services rendered. FORMAL TECHNICAL TRAINING: Must be able to successfully complete on the job training, including self study modules on the Xerox product line. REQUIREMENTS: 2+ yrs. of technical customer support