Customer Service & Support Representative Specialty - PNCI - (Pittsburgh, PA)

Job description At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best background for our customers. As a Customer Service & Support Representative Specialty - PNCI within PNC Investments organization, you will be based in Pittsburgh, PA..Job Profile Performs specialized customer service activities and initiatives. Supports a complex dedicated suite of products/services, services a sophisticated client base, and/or leverages an advanced process or tool to support internal and external customers. Focus on problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.