Information Technology Support Specialist (Service Desk) - (Clayton, MO)

HourlyPosition Purpose: Serve as the primary contact in providing customer service and technical support to internal partners and vendors with more complex issues. Design, build and/or test new systems, processes or services Respond to requests for new services Document workflow of processes within the organization Investigate, research and troubleshoot more complex IT related issues Perform new user IT training and communication of IT policies and standards Perform scheduled departmental audits and report findings to management