PT Crisis Prevention Specialist - (Jacksonville, FL)

Looking to get your foot in the door at a Non-Profit and have the heart for helping others in the community?! Only available on a part time basis!? We have the perfect position for you! SNI Companies is currently hiring Crisis Prevention Call Center Specialists to work a 20/week flexible schedule. This would be a great job if you are currently enrolled in school and looking for more background and some extra income! Essential responsibilities and Critical functions: * Expertise to work a shift as designated. (See Job qualifications) * Promptly answer incoming telephone calls. * Establish clear and outstanding communication with client, using good contact techniques. * Practice active listening and engage in collaborative issue solving. * Conduct complete and accurate interviews. * Accurately assess callers' needs, prioritize and develop corresponding action plans without giving advice. * Assist the client to focus on solutions and actions without giving advice.