Order Management Coordinator - (Hudson, NY)

PURPOSE Facilitates the order process through order taking, entry, load scheduling, tendering, acceptance notification, and delivery confirmation. ESSENTIAL RESPONSIBILITIES * Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas. * Direct contact with the customer, market managers and carriers to ensure timely delivery to customers * Proactive carrier capacity management * Responsible for finding carrier capacity in the local market by actively contacting and visiting with new and existing carriers * Responsible for the management of exceptions by contacting the carrier, customer and/or market manager to ensure no disruption in service * Coordinates the expediting of cement in the event of a failure either by the existing carrier or a new carrier * Document carrier noncompliance and service failures * Ensures communication of key business details to team and to Logistics Supervisor on a regular basis * Provide feedback to Logistics Supervisor