Call Center Reservation Agent - Home Based in Mesa, AZ - (Mesa, AZ)

Job DescriptionWHAT IS A CALL CENTER RESERVATION AGENT?A Call Center Reservations Agent is an exciting entry-level position that works to make people's vacation dreams come true. The position serves as the "voice" of Norwegian Cruise Line and is the 1st point of contact for most guests and travel agents, or "travel partners". The Universal Agent works within a telephone call center answering incoming calls to identify the callers' needs and sell the Norwegian products that match their vacation plans. The Universal Agent successfully performs these tasks by providing excellent customer service, utilizing their telephone communication abilities and entering data into Norwegian's reservation system.Don't miss out on a chance to begin a successful career in a fun industry with excellent benefits. Apply directly on-line now!While this is a home based position, applicants are required to train in our East Mesa office for up to sixteen weeks. .