Business Process Management - Personal Lines Insurance Products Job - (Hartford, CT)

Build a workflow team with the expertise to manage business analysis work to define scope of workflow qualifications from various business functions and lead execution of workflow delivery through an agile methodology. Duties: *** Develop internal client deliverables including modeling of future state processes, development of user stories, user journey maps, and user interaction screens. *** Define workflow standards including boundaries for configuration versus customization and governance rules for evaluating business requests. *** Coordinate with Technology and Operations on longterm strategy for workflow platform, including service delivery standards. *** Lead and assist with projects including identifying business improvements and solutions, business case development, qualifications definition, process and organization design, and procedure development. *** Coach and structure delivery team with an agile delivery model.