Trainer - (Schaumburg, IL)

Job overview The Technology Installation Instructor delivers training and development programs designed to meet organizational needs for Satellite Installation Technicians. The Instructor is accountable for the successful on-boarding of new-hire technicians, so that they may exceed customer expectations for workmanship and service. Other assignments include: Partners with training management to identify specific opportunities and skills requiring employee improvement, such as, better understanding of policies, procedures, regulations, technologies and customer relations. Follows pre-determined teaching outlines on instructional methods such as individual education, group instruction, lectures, demonstrations, and workshops. Utilizes teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials. Executes testing and evaluation procedures to be used at completion of courses.