Technical Product Support - (Downers Grove, IL)

Job Description Position summary: Molex is seeking someone for Technical Product Support for our Industrial Solutions team to provide technical / installation / application support to end-users, channel partners, sales reps, and the Molex sales force via phone and email. Key functions: Provides prints and documents as required to support the sales function. Cross references competitors' part numbers. Provides supporting data as needed. Submits sample requests for Standard Product Offering (SPO) products, within guidelines, for the sales force. Coordinates customer requests for 1st article inspections, acceptance / conformance testing and UL/CSA approval of Modification and Extension (MOD) and Standard Product Offering (SPO) products. Generates quotes for Standard Product Offering (SPO) Special Products Requests (SPR). Acts as a liaison between the sales, product management& design engineering functions.