IT / Software / Systems: Desktop Support Mac/PC - White Plains, New York - (White Plains, NY)

Job DescriptionWe are seeking a Desktop Support Engineer to join our team! You will resolve computer-related issues for your clients.Responsibilities: Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutionsQualifications: Previous background in IT, customer service, or other related fields Expertise to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanorCompany DescriptionTop Prospect Group founders and management team offer more than 25 yrs of background in Info Technology, Finance and Accounting solutions, and Creative consultants. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of applicant or client qualifications.