Order Processing Agent (Merritt Island, FL) - (Melbourne, FL)

We are seeking dynamic individuals to process orders in our Merritt Island order processing department. This is a fantastic prospect for motivated, enthusiastic individuals to work with an established local company. Job details: Our Order Processing Agent's are the front line and the 1st voice of our company. In this position you will be responsible for providing data entry services and sales support to ADCOMMs multiple clients, by receiving inbound calls from customers regarding the initial purchase of our product. Position responsibilities will include, but are not limited to: Provide order entry support for field sales representatives selling video and broadband services in retail stores. Determine customer eligibility for product offers and promotions Provide details about video and broadband products and services Review service terms and conditions Determine fees for selected products/services and process payments Assist field sales reps in scheduling installation appointments Escalate customer or field