Production Assurance Service Availability Analyst - (El Dorado Hills, CA)

BSCrecognizes that IT Services are crucial, strategic, organizational assets andtherefore we must invest appropriate levels of resources into the support,delivery and management of these critical IT Services and the IT systems thatunderpin them. The Production Assurance/Service Availability Managerposition is a technical leadership position requiring breadth/depth ofexperience as an individual contributor operating across a matrixed environmentand as a pragmatic leader of mixed discipline technology teams. Focus on successful execution/delivery ofoutcomes, and work experience for identifying, and proactively mitigating risks toservices, are critical. A keyresponsibility is to lead multi-disciplined technology teams for investigation,diagnosis, root cause analysis and critical issue solving, and problemresolution. This role isto provide a point of focus and management to assure high-quality serviceswhich meet service level commitments to IT service customers.