Teller-Westlake Job - (Westlake, OH)

Position details: This position is primarily responsible for providing customers with timely, courteous and professional paying and receiving services. The incumbent promotes the sales and referral process, maintains and balances daily transactions and performs various operational duties. The incumbent provides the highest quality of service to every customer. Key responsibilities: Provides timely and courteous service by processing paying and receiving transactions in a professional and efficient manner accurately and according to a defined limit of authority, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive. Promotes the sales referral process by pro-actively greeting customers, identifying customer service and product needs, making appropriate referrals and assisting in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner.