Technical Support Specialist - (Athens, OH)

Quidel Corporation is a leading manufacturer of diagnostic healthcare solutions serving to enhance the health and well-being of people around the globe with well-known and respected products that provide healthcare professionals with accurate and cost-effective diagnostic info at the point of care (POC). Our core competencies and capabilities focus on immunoassay and molecular testing in the areas of: infectious disease, women's health, and virology. Quidel is searching for a Technical Support Specialist to join our team in the Athens, Ohio location. The Technical Support Specialist will be responsible for providing technical support to medical professionals, sales representatives and laypersons primarily via the telephone. Additional assignments include - Respond to global technical support inquiries and complaints, and troubleshoot as needed. Demonstrate understanding of the fundamentals of disease processes as they relate to our products.