Customer Account Exec - Supervisor - (Newark, DE)

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service -- or working directly with the customer we'll count on you to set the standard. In this leadership role, you'll lend your expert guidance to our Account Executives to make sure each customer call results in a positive, productive outcome. You'll work to build a team committed to reaching and surpassing sales, service and operational business goals. And you'll provide feedback and career development goals that enhance the team's knowledge of the industry, products, and quality customer service. As a supervisor, you'll partner with other leaders to share ideas, ensure professional working relationships and foster good communication.