Front Desk / Receptionist - (Waconia, MN)

POSITION TITLE: Front Desk / Receptionist DEPARTMENT: Patient Services REPORTS TO: Clinic Manager PRIMARY OBJECTIVE: Responsible for efficiently and compassionately checking-in and registering patients for appointments with the clinic including coordinating patient flow, distributing incoming calls, locating and requesting records for patient appointments and providing additional support as needed. The position will report to the Robbinsdale Clinic Supervisor. This is a Monday through Friday for five hours/day. Hours will vary depending on physician schedules. RESPONSIBILITIES: Answer and direct clinic front desk multi-line telephone system routing calls to appropriate personnel. Effectively and efficiently coordinate the patient check-in/registration process including checking and verifying insurance details, referrals, insurance eligibility, current demographics, collecting co-pays and accurately entering appropriate details in NextGen.