IT / Software / Systems: Technical Support Analyst / Customer Support Analyst - - (Alpharetta, GA)

Job DescriptionTechnical Support Analyst / Customer Support Analyst, Alpharetta, $40-45k plus 10% bonusWould you like to work with a fun, collaborative team of top-notch Technical Support professionals? The company is a fast-growing Technical Support provider for small to mid-size businesses in the metro Atlanta area. They have won awards the last few years for quality and customer satisfaction. Apple refers them a lot of business due to their reputation for customer satisfaction.In this role as Technical Support Analyst / Customer Support Analyst you will provide technical assistance to small and medium-sized business end users via phone, e-mail, remote control, and onsite support. You will support a wide variety of technologies and get to learn new things. The company supports all the Microsoft and Apple technologies as well as mobile devices and networks. The company offers an excellent training and development program to ensure the success of their Technical Support Analyst / Customer Support Analyst.