Lead Application Support Engineer - IT Vendor Management - (Omaha, NE)

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company offers broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more details. -- Job Summary This position provides expert technical direction to manage and document all aspects of 1 or more project(s) that are highly technical and complex, are large in scope, and cross multiple disciplines. -- Job overview Assists vendor in outage management. Partners with vendor in driving to solutions to continually reduce outages, issues and impacts. Understands and applies disciplined outage management principles and root cause analysis techniques.