Administration, Clerical: Receptionist - Client Service Professional - - (Kennebunk, ME)

Job DescriptionWe are hiring part-time seasonal workers that will work the front desk of our offices. This is part-time and seasonal, January-April.POSITION TITLE: Client Service Professional DEPARTMENT: Tax ServicesLOCATION: Tax OfficeREPORTS TO: Office Manager POSITION DESCRIPTION –The Client Service Professional (“CSP”) will deliver an outstanding client background by creating a warm and welcoming 1st and lasting impression that exceeds the unique needs and preferences of each client. The CSP (Client Service Professional)- is responsible for welcoming clients, identifying and addressing the client’s need, and maintaining a pleasant and business-like atmosphere and attitude. The CSP will interact with clients in person or via telephone through inbound and outbound calls. Uses H&R Block systems to schedule and confirm appointments, check in clients, match clients to the optimal Tax Professional (using client matching software); and effectively manage client flow in a tax office.