Sales: Customer Service Representative - Hudson, Ohio - (Hudson, OH)

Job DescriptionPosition Overview The Innovation Property Customer Service Representative will support claimants through the process of getting their property repaired by receiving the claim details from the insurance client, processing it in the required application, contacting the insured to offer the service, and assign the vendor of their choice. The Client Service Representative will provide an unconditionally helpful service to each client they interact with while meeting and exceeding customer service level agreements and adhering to team requirements of maintaining operational excellence.General Responsibilities: Manage incoming calls and emails and either attach or distribute these calls or emails to the associated file or representative.Accurately enter data and claims info into a proprietary or 3rd party claims system that either comes in via call or electronically.Distribute messages to the correct department or attach the details to the correct file.Provide professional