Customer Service, Tech, or Sales Professional - (Galveston, TX)

Job DescriptionOverviewService Fortune 500 companies and provide quality customer service, regarding various available products and services. Responsibilities Answer inbound calls Provide contact completion and/or alternate solutions for the caller Handle customer calls despite the degree of difficulty, in a courteous andbusiness-like fashion Provide excellent quality customer service to resolve matter to customersatisfaction, within client guidelines Adhere and meet client program metric performance goals Maintain concentration and focus in order to meet performance goals Skills & Abilities Thorough knowledge of business English, spelling and punctuation Must be able to communicate clearly and effectively Expertise to define problems, collect data, establish facts and draw validconclusions, based on limited details. Demonstrate the expertise to handle pressure when attempting to meetperformance goals.