Japanese-Bilingual Customer Experience Representative - Queens - (Jamaica, NY)

If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! DISH---s nine U.S.-based Customer Background Centers provide award-winning service to millions of customers throughout the nation. Customer Background Representatives act as excellent details resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH background. Multi-lingual Customer Background Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at max efficiency and with the utmost professional courtesy. Key responsibilities fall within the following categories: