Operations Manager- Cyber Incident Response Team - (Beltsville, MD)

The Operations Manager will lead cybersecurity operations personnel across three standard shifts covering 24 hours per day, 365 days per year. Manage and support a team that provides monitoring, incident response, and technical support. Interfaces and coordinates with government leads with key focus on effective, efficient, and compliant CIRT operations, meeting customer expectations. Directs and oversees contractor staff and activities in support of CIRT operations. Ensures CIRT staff are qualified, trained, and capable of their assigned duties. Ensures timely detection, reporting, escalation, resolution and documentation (to include proper maintenance of CIRT records and databases) of all security events and incidents. Works acomputer incident response organizations,--government agencies to resolve incidents and coordinate on situational awareness. Develops and maintains a CIRT knowledge base.