Insurance Follow-Up Associate - (Pittsburgh, PA)

Reports to the supervisor of patient accounting and completes timely follow-up for all patient account claims to all 3rd party payors, including but not limited to commercial insurance carriers, HMOs, Medicare, Medical Assistance, and Blue Cross. Performs insurance follow-up functions for unpaid accounts in accounts receivable (AR) that include: making insurance collection calls for payment resolution on accounts; identifying the need to rebill and/or bill secondary payors for account balances; working and processing payor denials; responding to additional payor requirements to ensure timely payment of accounts; following-up on underpayment from payors; reviewing remittance advices for payment info; and following-up on unpaid claims in AR. Interprets remittance advices for account balance resolution, utilizes understanding of payor contracts and payment terms to post payments and adjustment to accounts for account resolution, and assists customer service with insurance carrier follow-up on account balances.