Help Desk Analyst - (Omaha, NE)

Help-Desk Support Location – Omaha NE 4 yrs of Background in IT Help Desk Role Must have worked in a large Enterprise in Help Desk Role VDI Interfacing skills Basic understanding of Network Active Directory skills Issue Escalation skills Any kind of ticketing skills – required Certifications / HS Diploma ROLE: Responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Respond to user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity. Install software or perform hardware testing remotely. Requirements: Associate's degree in computer