Specialist IV, Financial Aid Contact Center 18000070 - (Conroe, TX)

Lone Star College-University Park Specialist IV, Financial Aid Contact Center 18000070 Position details: Supports other staff by performing task oriented duties while providing clerical, analytical, administrative, and operational support under general supervision. Position provides details to students and parents about financial aid functions, timelines, and eligibility, triaging students to appropriate staff as needed. Provides excellent customer service and communicates effectively with internal and external customers regarding regulations, policies, and procedures as outlined by the United States Department of Education and Lone Star College. Ensures that all system, campus and state policies and practices are correctly carried out.