Systems Reliability Engineer - New Grad - (Durham, NC)

Position summary We ensure the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer intimacy. We are top-notch engineers from leading virtualization, compute, and networking companies with the expertise to handle all problems that come our way. Working closely with Sales and Software Engineers, the support team acts as our customers' champions. Nutanix is seeking well-rounded, junior and senior, customer facing Technical Support Engineers. You will support our cloud solution in the field and provide an enriched and successful product background. You will need to be the champion for Nutanix, by providing an over the top support background to our customers leveraging our private cloud solution. Responsibilities: Troubleshoot, debug, and diagnose customer issues encountered in the field. Improve serviceability of the product by testing new features and developing tools to scale our field deployment and auto-support infrastructure.