Field Service Tech II - (Monticello, NY)

IGT is the global leader in gaming. We enable players to background their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees. Moderate to high knowledge and understanding of Electronic Game Devices (EGD), troubleshooting and associated communication functionality. Applies acquired job skills and company policies and procedures to complete assigned tasks. Knowledge of various networking protocol (TCPIP) Knowledge of CRM procedures Knowledge of basic electronics Frequent contact with moderate to high impact with customers. Frequent contact/high impact dealing with retailers.