Sales & Retention Trainer - (Harlingen, TX)

Client Reference Code: 211714Position Summary: The Retention and Sales Trainer will be responsible for administering, organizing and delivering training programs for all aspects of Charter Communications Sales and Retention department as they relate to products, sales, soft skills, retention skills, work procedures, policies, practices and billing system functionality. Management reserves the right to add, change or revise this job overview at any time.Essential Job Functions:a??Under general supervision, provides orientation and training for new employees in the Sales and Retention organizations.a??Under general supervision, delivers product launch, up-skill and refresher training to existing employees.a??Prepares lesson plans relevant to training materials.a??Under general supervision, coaches to performance, attendance and behavioral challenges in the classroom in coordination with HRBP