Manager Post Sales Engineering II - (Albuquerque, NM)

Employer (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. Employer offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company offers broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit Employer for more info. A Job Summary The scope of this position is to lead a team Post Sales Engineering Service Managers in the support, acquisition, growth, and retention of Employers existing customer base by heading up post-service support issues relating to Repair and Service Assurance of Employer Products and Services. The Manager for PSE organization will provide leadership, guidance and direction on sales and support issues to ensure customer satisfaction with Employer products and services.