Sr Billing Quality Analyst - (Maryland Heights, MO)

Client Reference Code: 212313 POSITION OVERVIEW Responsible for developing and executing formal test plans to ensure the delivery of quality software solutions for the ICOMS billing and CRM applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Works on projects of high complexity within 1 or more development environments. Works on multiple programs/systems as a project team player. Considered a subject matter expert for a single program/system. MAJOR DUTIES AND RESPONSIBILITIES Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs Documents all problems and assists in their resolution Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners