Client Account Manager - (Columbus, OH)

The Client Account Manager is responsible for maintaining and enhancing clients relationships using proven client service skills and focusing on core business functions. This position will be responsible for managing large business accounts and will be expected to handle all levels of client interaction Key functions Communicate all client issues through the proper channels to resolve any potential issues. Continually educate clients on available technology platforms Provide training to client contacts on PEO services and processes Provide continual follow up to client on issues via regular phone and onsite visits Maintains client metrics as outlined by manager Become a trusted advisor with regards to all employment matters on a client s behalf Liaison between the client and PEO HR team for HR policy, procedures and other related communications Presents formal presentations, including controversial topics or complex ideas, in clear