Field Service Coordinator - (Murrysville, PA)

Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers by ensuring the efficient flow of documentation and supplies from various sources. This job mandates that the employee be able to perform all of the following functions: Open & close master and sub work orders Enter time into Time Collection System and prepare and process required paperwork Order & distribute materials for shop personnel Research literature Verify, record, maintain, & submit specific service shop records Substitute for other positions and other functions as assigned by necessity SUMMARY OF DUTIES: This position may perform any combination of the following duties: Greet and assist customers in person or over telephone to answer questions related to parts, equipment, rebuilt items, or repairs and scheduling Enter personnel time into time collection system and generate all required paperwork Advise concerned parties on status of jobs Generate internal, monthly