Customer Service Entry Level - (Brea, CA)

Days: Thursday/Friday/Saturday/Sunday Under general supervision, the Customer Service Rep. will respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other assignments include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints Responsibilities: ?? Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. ?? Reports customer feedback to management. ?? Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes. ?? Generates all paperwork/details required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records. ?? Assures proper invoicing of accounts by verifying computer-generated invoices.