Call Center Representative Inbound - (Cypress, CA)

An industry innovator in Cypress, California is looking for an Entry Level Customer Service Role. These are Temp to Hire positions (no temp time) Job requirements: - Verify documentation is received - Ready to transition from retail/hospitality role into the corporate setting then this is the perfect role for you! - Adhere to legal and operational compliance by strictly following all company policy and procedures Responsibilities: Responsibilities: - Review funding documents received from dealerships - Answer calls from dealers to review status on contracts - Ask appropriate questions to identify the root cause of calls to generate effective solutions for AHFC and dealer while resolving conflict - Complete data entry of contract info into the system to assist team in processing all packages received daily - Follow up on dealer issues and concerns (contract errors) in a timely manner - Assist Credit department with verifying and processing contract details