Customer Service Representative - (Bloomfield, CT)

Answers inbound calls regarding insurance claims & W2 details coming into Tax Hotline. Responsibilities: Receives requests by phone regarding W2 Form details. Documents caller details in the Call Tracking system. Responds to inquiries from policy holders or others for info and assistance. Performs research to respond to inquiries. Working hours: 8:00 AM - 5:00 PM Skills: Expertise to handle high call volume. Good communication & data entry skills. Proficient in Microsoft office. Education: High-school Background: Experienced Requirements: one year of Call Center background is required. High-school diploma/GED is required. Now Hiring Customer Service Reps in Bloomfield! Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and requirements to the right job and company.